Refill and Shopping FAQ
In-Store Refill & Shopping FAQ
Everything you need to know about visiting Eco-Refillary.
Where are you located?
We’re located in the heart of Flesherton, in our 2,000 sq. ft. refillary and retail space. You can find our hours and address on our Contact page or Google Maps.
What can I refill in-store?
We offer refills on a wide variety of home and body care essentials—from hand soap and shampoo to laundry and dish soap, room sprays, oils, and more. We also offer refillable candles, skincare, and bulk ingredients.
How do in-store refills work?
Bring your clean, empty containers—or purchase one in-store. We’ll weigh them, fill with your selected products, and weigh again. You pay only for the product weight (not the jar).
Do I need to make an appointment to refill?
Nope! Just walk in during store hours. If you’re planning to bring a large quantity or refill for multiple households, we appreciate a heads-up so we can support you fully.
Can I shop without refilling?
Absolutely. We carry a curated selection of Canadian, female-founded brands in skincare, wellness, home care, and sustainable goods. You’re always welcome to browse and shop without bringing containers.
What’s the benefit of refilling in-store?
Refilling reduces single-use plastic waste, supports circular systems, and helps you connect to what you're consuming. It’s slower, more intentional—and often more affordable in the long run.
Do you sell products online too?
Yes! You can shop a curated selection of our essentials online, including refill kits, candles, and our handmade skincare. If you’re local, choose local pickup at checkout.
Can I refill online?
Yes—for select products. Our refill subscription system includes 1L bags of liquid refills shipped to your door with return shipping labels. Send back your empty and we’ll refill it again.
Do you offer refills for other brands’ containers?
Yes! We’re all about reuse. As long as your container is clean and safe, we’re happy to fill it—regardless of the original brand.
Can I bring a friend or make it a group trip?
Of course! Refilling together is fun and inspiring. Many of our customers turn it into a monthly ritual. Bring your bestie, your sister, or your kids—we welcome everyone.